support

MPG Site Records - Support My Project Group Limited

Need help with the MPG Site Records app? We're here to assist all staff and subcontractors.

Contact us

• Email: info@my-project.co.uk
• Phone: 0117 251 0565
• Hours: Monday to Friday, 8:00am-5:00pm

Common questions

How do I get an account? Accounts are issued by My Project Group. Contact us at info@my-project.co.uk to be set up.

How do I clock in and out? Open your allocated site and use Clock In / Clock Out. Please allow location access — it is used only at that moment to confirm you are on site.

How do I submit materials and receipts? In your job, tap Add Materials, photograph the receipt, check the details the app reads back, then confirm and submit.

How do I submit my weekly invoice or timesheet? Complete your daily records through the week, then submit your timesheet/invoice from your dashboard for admin review and approval.

I forgot my password. Use "Forgot password" on the sign-in screen, or contact us and we'll help reset it.

How do I delete my account and data? Email info@my-project.co.uk and we will remove your account and associated personal data, subject to legal retention requirements.

Account deletion: Apple requires an in-app or clearly documented way to request account deletion. The line above covers it, but if you'd like, I can add an in-app "Delete my account" button in Settings that emails this request automatically — that's the strongest version for App Review. Want me to add that?

Two quick reminders before you tick the Prefill boxes:

• Both URLs must actually load when Apple reviews — publish these pages first.

If you host the support page at a different path (e.g. / support), use that exact URL in Prefill.MPG Site Records - Support My Project Group Limited

Need help with the MPG Site Records app? We're here to assist all staff and subcontractors.

Contact us

• Email: info@my-project.co.uk
• Phone: 0117 251 0565
• Hours: Monday to Friday, 8:00am-5:00pm

Common questions

How do I get an account? Accounts are issued by My Project Group. Contact us at info@my-project.co.uk to be set up.

How do I clock in and out? Open your allocated site and use Clock In / Clock Out. Please allow location access — it is used only at that moment to confirm you are on site.

How do I submit materials and receipts? In your job, tap Add Materials, photograph the receipt, check the details the app reads back, then confirm and submit.

How do I submit my weekly invoice or timesheet? Complete your daily records through the week, then submit your timesheet/invoice from your dashboard for admin review and approval.

I forgot my password. Use "Forgot password" on the sign-in screen, or contact us and we'll help reset it.

How do I delete my account and data? Email info@my-project.co.uk and we will remove your account and associated personal data, subject to legal retention requirements.

Account deletion: Apple requires an in-app or clearly documented way to request account deletion. The line above covers it, but if you'd like, I can add an in-app "Delete my account" button in Settings that emails this request automatically — that's the strongest version for App Review. Want me to add that?

Two quick reminders before you tick the Prefill boxes:

• Both URLs must actually load when Apple reviews — publish these pages first.

If you host the support page at a different path (e.g. / support), use that exact URL in Prefill.Join us for upcoming events, from community gatherings to special sales. We can't wait to see you there.